Since 1970, Rolf M. Simons, owner of Rolf's Import Auto Service, has consistently put into practice quality, honest service and repair for his customers. Rolf goes out of his way to ensure that his customers receive the best in automotive service. With the addition of his son Mark Simons in 2001, these practices continue, as well as new customer service techniques and promotions.
"We specialize in German vehicles as well as other European makes," said Rolf. "Not only do we offer personalized service, we do so at a fair price."
When it comes to performing quality service on top-of-the-line automobiles, Rolf knows exactly what he is talking about. Prior to coming to this country in 1963, he successfully completed a four-year apprenticeship with Mercedes Benz. Once here in the States, Rolf worked hard at refining his skills for seven years before opening his first location in Steilacoom in 1970. For over the next 5 years, Rolf built his business until he was able to have the current location built in 1975.
And quality care is where Rolf clearly places his emphasis.
"My emphasis has been and remains on quality," Rolf said. And if the 38-plus year old, neat and tidy shop in which the work being completed on several BMWs and Mercedes is any sign of Rolf's commitment to quality, then those customers are being well treated.
Rolf's customers show their appreciation for the work done on their vehicles in other ways. One of the ways their appreciation comes through is from the gifts customers give him and the technicians.